What is a "Serialized" product?
A Serialized product is one that requires a unique serial number to be entered when it is sold. The system tracks this serial number on the invoice line item for traceability and reporting.
What is a "Serialized" product? When am I required to enter the serial number? Will I be prompted for a serial number when I add a Serialized product to an order, quote, service, or purchase? What happens if I invoice more than one quantity of a Serialized product? Can I use the same serial number for multiple units on the same invoice?