What is the difference between an cashier, technician, employee, manager, and owner?

Cashiers has the most limited of authority. They can view, create and edit the following:

  • Dashboard message widgets
  • Invoices
  • Messages
  • Timesheets (only their own)


Technicians has a little more authority than a cashier. They can view and create the following:

  • Dashboard invoice and service tag list and message widgets
  • Invoices
  • Service Tickets
  • Messages
  • Timesheets (only their own)


Employees only have access to the basic point-of-sale features. They can view, create and edit the following

  • create, view, and edit Dashboard tag-list and message widgets

  • create, view, and edit Customers, orders, products, purchases, quotes, repairs, and suppliers

  • create, view, and edit Calendar entries

  • view linked items

  • view online orders

  • view unpaid invoices



Managers have access to all the point-of-sale features plus 
  • editing order dates, 
  • editing time-sheets of other employees, 
  • adding payment methods to the card vault, 
  • paying invoices using vaulted payment methods, 
  • updating product listings from invoices,
  • viewing/editing recurring billing information.

The Owner has access to all features listed above, plus 

  • editing settings, 
  • deleting closed invoices (not paid by credit)
  • opening closed invoices/updating closed invoice statuses
  • importing/exporting data.